Every order, understood before you move.
Delivery order arrives in any format: email, PDF, text, portal. Parsed in seconds. LFD pulled from the terminal, not estimated from the DO. Every driver's next eight hours mapped. Chassis inventory checked, rentals flagged. The complete picture exists before a single call is made.
How it works
Order arrives via any channel
Email, text, PDF, or portal: processing starts the moment it lands.
Every critical field extracted: container, terminal, LFD, booking ref
Container ID, terminal, LFD, and booking ref pulled in seconds. We cross-check live terminal data to correct wrong codes and fill missing fields.
Load queue sorted by LFD, not by who emailed first
Same-day LFDs surface first. Queue re-sorts automatically when the steamship line updates free time.
Move pre-planned: driver assigned, route built, ready to dispatch
Driver matched by skill and urgency before the slot is even confirmed. Double-dip chains built when viable. When the appointment clears, dispatch fires immediately; no coordinator in the loop.
Before Doublefast: every order is five tabs open and twenty minutes of work
Five portals open. Spreadsheet for LFD tracking. Phone calls to check driver availability. Each order: 15–20 manual steps before anything is planned, let alone dispatched.
After Doublefast: order lands, full picture built in seconds
Orders parsed instantly. LFD pulled from live terminal data. Drivers mapped, chassis checked, rentals flagged. The complete operational picture exists before anyone opens a browser.
Built for the real world.
A text that says 'CMAU at Maher, LFD Monday.' An order listing PNCT, container actually at APM. A DO arriving at 11pm for a container with LFD the next morning. A rush pickup that needs to jump the existing queue. We parse all of it, pull the correct terminal and LFD from live data, reprioritize the fleet, and flag only what can't be resolved without a human.
* Estimates based on live deployment data. Read the case study →
CBP customs hold
CBP places a hold at discharge; terminal blocks pickup, LFD clock keeps running. We detect it immediately, draft a notification to the customs broker, and queue the appointment to fire the moment it clears.
Container still on vessel
DO arrives before discharge. LFD won't post until after the vessel berths. We monitor discharge status and capture the LFD the moment the terminal sets it.
Chassis split
Container available at PNCT, chassis pool tapped out, so the driver deadheads to Port Newark. We detect the split, adjust the move sequence, and bill the extra chassis time exactly.
Appointment cancelled day-of
Terminal cancels a confirmed slot with no notice, common at APM Newark and eModal. We detect it within seconds and re-snipe immediately.
LFD change after vessel berths
Steamship line adjusts free time; terminal portal and steamship line website show different dates. We pull both, take the tighter date, and re-sort the dispatch queue.
Accessorial mismatch
Redelivery logged on paper, not in the app. Fuel surcharge at 15% when the contract says 12%. We reconcile every accessorial against the delivery confirmation before the invoice goes out.