Account Deletion — Doublefast Driver

Doublefast Technologies LLC

How to request deletion of your Doublefast Driver account and associated data.

Who this applies to

Doublefast Driver is a B2B app provisioned by your trucking carrier. Driver accounts are created by your carrier's dispatcher; they are not self-service signups.

How to request deletion

Option 1 — Through your carrier (fastest)

Ask your dispatcher to remove your driver record. They have controls within Doublefast to deactivate and delete driver accounts immediately.

Option 2 — By email

Send a request to support@doublefast.ai from the email or phone number associated with your account. Include:

• The phone number used to sign in to the Doublefast Driver app
• Your name
• Your carrier's company name

We will confirm receipt within 2 business days and complete account deletion within 30 days.

What gets deleted

The following data is permanently deleted upon request:

• Your name, phone number, and email address
• Your driver profile
• Push notification tokens
• Photo uploads (POD and TIR images) you personally captured

What may be retained

The following data may be retained for regulatory and contractual reasons:

• Proof-of-delivery records that your carrier is required to keep under U.S. Department of Transportation and freight contract rules (typically 3–7 years)
• Anonymized analytics that no longer identify you
• Records required to comply with legal, tax, or audit obligations

Questions

For questions about account deletion or our data practices, email support@doublefast.ai or see our Privacy Policy.