We meet you where you are.
Orders arrive by email, text, PDF, and portal, often all four for the same container. We parse every format, assign the driver by LFD urgency, and fire the dispatch before your team opens their inbox.
How it works
Order arrives via any channel
Email, text, PDF, or portal: processing starts the moment it lands.
Every critical field extracted: container, terminal, LFD, booking ref
Container ID, terminal, LFD, and booking ref pulled in seconds. We cross-check live terminal data to correct wrong codes and fill missing fields.
Load queue sorted by LFD, not by who emailed first
Same-day LFDs surface first. Queue re-sorts automatically when the steamship line updates free time.
Driver matched by skill and availability: dispatched without a call
Reefers and overweight loads go to company drivers. Double-dip moves get built when viable. Driver gets the DO on their app; no dispatcher call.
Before Doublefast: every order requires human action
Five portals open. Spreadsheet for LFD tracking. Phone calls to book appointments. Each order: 15–20 manual steps before a truck rolls.
After Doublefast: zero dispatcher actions required
Orders parsed in seconds. Drivers assigned by LFD urgency. Appointments booked. Dispatcher handles exceptions only: same volume, fraction of the headcount.
Built for the real world.
A text that says 'CMAU at Maher, LFD Monday.' An order listing PNCT, container actually at APM. A DO arriving at 11pm for a container with LFD the next morning. We parse all of it, pull the correct terminal and LFD from live data, and flag only what can't be resolved without a human.
* Estimates based on live deployment data. Read the case study →
CBP customs hold
CBP places a hold at discharge; terminal blocks pickup, LFD clock keeps running. We detect it immediately, draft a notification to the customs broker, and queue the appointment to fire the moment it clears.
Container still on vessel
DO arrives before discharge. LFD won't post until after the vessel berths. We monitor discharge status and capture the LFD the moment the terminal sets it.
Chassis split
Container available at PNCT, chassis pool tapped out, so the driver deadheads to Port Newark. We detect the split, adjust the move sequence, and bill the extra chassis time exactly.
Appointment cancelled day-of
Terminal cancels a confirmed slot with no notice, common at APM Newark and eModal. We detect it within seconds and re-snipe immediately.
LFD change after vessel berths
Steamship line adjusts free time; terminal portal and steamship line website show different dates. We pull both, take the tighter date, and re-sort the dispatch queue.
Accessorial mismatch
Redelivery logged on paper, not in the app. Fuel surcharge at 15% when the contract says 12%. We reconcile every accessorial against the delivery confirmation before the invoice goes out.